Privacy Policy
1. Introduction
Unify Pty Ltd (ABN 83 702 145 819) (“Unify”, “we”, “us” or “our”) is a business integration and consulting practice based in Perth, Western Australia. This Privacy Policy explains how we collect, hold, use and disclose personal information through our website at unifypty.site and in the course of providing our consulting services.
We are committed to complying with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out under that Act. By using our website or engaging our services, you agree to the handling of your personal information in accordance with this policy.
2. The kinds of personal information we collect
Depending on how you interact with us, we may collect:
- your name and the name of your business or organisation;
- your email address and other contact details you choose to provide;
- details of your enquiry, project requirements or business objectives;
- information contained in correspondence, proposals and engagement documents; and
- aggregated, non-identifying information about how visitors use our website.
We do not collect sensitive information (such as health, religious or political information) unless it is reasonably necessary for our services and you have consented to that collection.
3. How we collect personal information
We collect personal information in the following ways:
- Directly from you — when you submit our contact form or quote request form, send us an email, or engage us for consulting work.
- Through our website — via cookies and analytics tools that record general usage patterns.
- From third parties — where a referrer, partner or client provides your details with your knowledge, or where publicly available business information is relevant to an engagement.
Where it is reasonable and practicable, we collect personal information only from you. If we receive information we did not solicit and it is not needed, we will destroy or de-identify it as soon as practicable, in line with APP 11.
4. Purposes for which we use personal information
We use personal information to:
- respond to enquiries and provide requested information;
- prepare quotations, proposals and scopes of work;
- deliver business integration and consulting services;
- manage billing, invoicing and client records;
- improve our website, content and service offerings;
- send occasional updates about our services, where you have opted in (you may opt out at any time); and
- comply with our legal, accounting and regulatory obligations.
We will not use or disclose personal information for a secondary purpose unless that purpose is related to the primary purpose, you would reasonably expect it, or you have consented.
5. Disclosure of personal information
We do not sell, rent or trade personal information. We may disclose personal information to:
- service providers who assist us with hosting, email, analytics, accounting or file storage, under confidentiality obligations;
- professional advisers, such as our accountants or legal advisers, where reasonably required;
- government bodies, regulators or courts, where required or authorised by Australian law.
Some of our service providers may store or process data outside Australia. Where that occurs, we take reasonable steps to ensure any overseas recipient handles personal information in a manner consistent with the Australian Privacy Principles.
6. Data quality, security and retention
We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date, and that it is protected from misuse, interference, loss and unauthorised access or disclosure (APP 11). Safeguards include access controls, secure storage and limiting access to personnel who need it to perform their duties.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet our record-keeping obligations under Australian law. When information is no longer required, it is securely destroyed or de-identified.
7. Cookies and website analytics
Our website may use cookies and similar technologies to support site functionality and to understand, in aggregate, how visitors use the site. This helps us improve content and performance. Cookies do not by themselves identify you personally. You can configure your browser to refuse cookies or to alert you when cookies are being set; some features of the website may not function fully if cookies are disabled.
8. Access to and correction of your personal information
Under APP 12, you may request access to the personal information we hold about you. Under APP 13, you may request correction of information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email us at ceo@unifypty.site. We will respond within a reasonable period, typically within 30 days, and may ask you to verify your identity before releasing or correcting information.
9. Anonymity and pseudonymity
Where practicable, you may deal with us anonymously or under a pseudonym, for example when browsing our website. However, some interactions — such as requesting a quote or engaging our consulting services — generally require identification so that we can provide an appropriate response.
10. Privacy complaints
If you believe we have breached the Australian Privacy Principles or this policy, please contact us at ceo@unifypty.site with details of your concern. We take complaints seriously, will investigate promptly and aim to provide a written response within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.
11. External links
Our website may contain links to third-party websites. Those websites have their own privacy policies, and we are not responsible for the handling of personal information by those operators. We encourage you to review the privacy policy of any website you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The current version will always be published on this page, together with the date of the latest revision. Continued use of our website after an update constitutes acceptance of the revised policy.
13. Contacting us about privacy
Questions, requests or complaints regarding privacy can be directed to our Privacy Officer:
Unify Pty Ltd
ABN 83 702 145 819
Perth, WA, Australia
Email: ceo@unifypty.site
Website: unifypty.site